Shipping policy


Shipping Overview

At LarineCo, we are dedicated to ensuring that your orders are processed promptly and delivered efficiently. This policy outlines our shipping procedures, delivery times, and related terms.

Processing Time

  • Order Processing: Orders are processed within a few hours after payment confirmation.
  • Business Days: Processing occurs Monday through Friday.
  • Non-Shipping Days: Orders will not be shipped on weekends or public holidays.
  • Order Confirmation: A confirmation email with tracking information will be sent once your order has shipped.


Shipping Rates & Delivery Estimates

Shipping times vary based on location.

Region

Estimated Delivery Time

Shipping Cost

United Kingdom

7-14 business days

Calculated at checkout

International

Varies by destination

Calculated at checkout; duties and taxes may apply

Note: Delivery times are estimates and may vary due to factors such as carrier delays, customs processing, weather conditions, or other unforeseen circumstances.


Shipping Protection

We offer Shipping Protection on every order to safeguard your shipment during transit.

Important: If you choose to remove Order Protection from your order, LarineCo is not liable for packages that are lost, stolen, or damaged in transit.

International Shipping

  • Availability: LarineCo ships to most countries worldwide.
  • Shipping Costs: International shipping prices vary by territory and will be displayed at checkout.
  • Duties and Taxes: Customers are responsible for any applicable customs duties, taxes, or fees imposed by their country.
  • Delivery Times: International shipping times vary based on the selected service and customs processing times.

Order Tracking

  • Tracking Information: Once your order ships, you will receive a tracking number via email.
  • Tracking Updates: You can monitor your package's progress through the carrier’s website.
  • Assistance: If your tracking information hasn’t been updated within 7 business days,

Lost, Stolen, or Delayed Packages

  • Delivered but Not Received: If your package is marked as delivered but you haven’t received it, please check with neighbors, your building’s mailroom, or your local post office. If you still don't receive it after 7 business days, please reach out to us. 
  • Lost in Transit: If your package is lost during transit, contact our support team within 7 days of the expected delivery date for assistance.
  • Liability: LarineCo is not responsible for stolen packages or incorrect addresses provided at checkout unless Order Protection was purchased.

Address Changes & Order Modifications

  • Modification Window: If you need to change your shipping address or modify your order, please contact us within 1 hour of placing your order.
  • Processing Limitations: Once an order has been processed, we may not be able to make changes.

Returns & Exchanges

  • Policy Details: For information on returns or exchanges, please refer to our refund policy

Holiday & High-Demand Periods

  • Extended Shipping Times: During peak seasons (holidays, sales events), shipping times may be extended due to increased order volume.
  • Recommendation: We advise placing orders early to ensure timely delivery during these periods.

Contact Us

please use the form in contact us page to reach out