At LarineCo, we strive to ensure your complete satisfaction with our products. If you are not entirely pleased with your purchase, we're here to help.

First-Time Orders: If you're not totally in love with your first order, we will refund you 100% within 30 days of you having received it. Please fill out the contact form; our team will gladly help!

Subsequent Orders: If it's not your first order and you've experienced an issue, please reach out to our customer service team to discuss your concerns and explore available options.

Return Process:

1. Contact Us: To initiate a return,  to approve the return and receive our return address.
   
   
2. Prepare Your Package: Ensure the item is securely packaged to prevent damage during transit.
   
   
3. Shipping: Ship the item to the provided return address. Please note that return shipping costs are typically not refunded unless the return is due to a mistake on our part.
   
   
4. The order and package need to be unused and unopened.

Refunds:

• Once we receive your returned item, we will inspect it and notify you of the status of your refund.
  
  
• If approved, the refund will be processed to your original method of payment within 5-7 business days, depending on your card issuer's policies.

Shipping Costs: Shipping costs are typically not refunded for product returns unless the return is due to a mistake on our part.

Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us immediately (Within 15 days of receiving it) so we can reship the order promptly.

Contact Us: For any questions or to initiate a return, please contact our customer service team through our contact page